Shipping policy
Shipping Policy
Last Updated: [Insert Date]
At RIVORA, we are committed to delivering your order as quickly and safely as possible.
Processing Time
All orders are processed within 1–2 business days (Monday–Friday).
Once your order has been processed and dispatched, you will receive a confirmation email with your tracking information.
Please note that orders are not shipped or delivered on weekends or public holidays.
Estimated Delivery Time
Our standard shipping time is:
United States: 5–8 business days
Delivery times may vary depending on your location, carrier delays, weather conditions, or periods of high order volume.
Shipping Costs
We proudly offer FREE Standard Shipping on all orders.
There are no hidden shipping fees.
Order Tracking
As soon as your order ships, you will receive a tracking number via email.
Please allow 24–48 hours for tracking information to update after your package has been dispatched.
Delayed Deliveries
While we strive to meet our estimated delivery times, unexpected delays may occasionally occur due to:
- Carrier delays
- Customs processing
- Severe weather conditions
- High shipping volumes
- Public holidays
We appreciate your patience and understanding in these situations.
Incorrect Shipping Address
Please ensure your shipping address is correct before completing your purchase.
If you notice an error, contact us immediately at support@legrelief.store
Once an order has been shipped, we are unable to modify the delivery address.
Lost or Damaged Packages
If your order arrives damaged or appears to be lost in transit, please contact our support team within 7 days of the expected delivery date.
We'll work with the shipping carrier to resolve the issue as quickly as possible.
Contact Us
If you have any questions regarding shipping or your order, please contact us:
Email: support@legrelief.store
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)
Shipping Policy
Last Updated: July 2026
At LegRelief, we are committed to providing a smooth and reliable shopping experience. Please review our shipping policy below for details on order processing and delivery.
Order Processing
All orders are processed within 1–2 business days (Monday through Friday).
Once your order has been shipped, you will receive a confirmation email containing your tracking information.
Please note that orders are not processed, shipped, or delivered on weekends or public holidays.
Shipping Times
We offer Free Standard Shipping on all orders.
Estimated Delivery Time
- United States: 5–8 business days
Delivery times are estimates and may occasionally vary due to carrier delays, weather conditions, customs processing, or periods of high order volume. Setting realistic expectations around processing and delivery helps reduce customer confusion and support requests.
Order Tracking
Once your order has been dispatched, you'll receive a shipping confirmation email with a tracking number.
Please allow 24–48 hours for the tracking information to become available after shipment.
Shipping Delays
Although we strive to deliver every order within the estimated timeframe, delays may occur due to circumstances beyond our control, including:
- Severe weather
- Carrier delays
- Customs inspections
- High shipping demand
- Public holidays
We appreciate your patience and understanding.
Incorrect Shipping Address
Please ensure your shipping address is accurate before completing your purchase.
If you notice an error after placing your order, please contact us as soon as possible at:
If your order has already been shipped, we may not be able to change the delivery address.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost during transit, please contact us within 7 days of the expected delivery date.
Our support team will investigate the issue with the shipping carrier and work toward the best possible resolution.
Contact Us
If you have any questions regarding your order or shipping, we're here to help.
LegRelief
Email: support@legrelief.store
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)
Thank you for choosing LegRelief. We appreciate your trust and look forward to helping you experience greater comfort and recovery every day.